![]() There is not a way, that I’m aware of, to speak to staff, just a voicemail. I’ve since called several times and left a message for Russ with no response. I took a picture of the person as well as several others, including staff on their phones not paying attention. I asked him if staff has different rules and standards than vacationers and he replied “no”. Russ stated “oh that’s probably an employee”. Additionally, I had Rebeca contact Russ again as I was leaving, for someone who was racing without the required helmet. I left my name, address, and phone number with Rebeca for Russ. We ended the phone conversation with Russ telling me that he would review the “video” and get back with me. I requested a refund for our experience and was told repeatedly that the buisness does not give refunds. She got him on the phone and he seemed helpful at first. I asked the not so friendly young lady, Rebeca to talk to her manager. I was very angry at the thought of what could have happened on a day when we were looking forward to having fun on vacation. The employee jumped up and got him back on the road. I ran into the office and begged for help before the others made it around again not knowing he was blocking the road. I watch helplessly from behind the fence as my son waited for the employee to come help him. Everyone proceeded on and my son raised his arms in the air, as instructed in the video. During the second lap around, my oldest sons go cart was tapped by someone and it caused him to spin around. This time, there was a larger family and I was glad they had company. I let the rest of my family race the second time and I sat and watched. I declined to take part in the second race I had already paid for. I was personally frustrated with just going around in a circle 4 times then the race was over. During the first race, their was a couple young men outside (on their cellphones) with no lights or flags to let us know what was going on. We continued on, watched a short safety video then proceeded outside for our races. Our visit started with a not so nice young lady who was not so helpful inside the building. We were excited to have some fun this day. Balaclava's (head socks) are required to be worn inside our helmets. Closed-toed shoes are highly recommended to race our karts. Safety requirements allow for our Pit Crew members to have sole discretion in determining all racers’ ability to reach the pedals and steering wheel. Kid racers must be at least 48” tall to race on the junior course. All drivers must qualify in the GT5 kart before racing the X-Treme Kart.Īdult and Youth racers must be at least 52” tall to race on the adult course. Racing chips in the carts keep track of lap time and are kept on the racer’s driving profile. ![]() The qualification process involves driving the GT5, showing drivability and good lap time. ![]() Therefore, you do have to qualify to drive them. It does take some skill to drive these carts on the 3,500-foot winding track. There are three different types of racing carts available at Xtreme Racing Center. The fastest karts in Branson - world-class Sodi high-speed racing karts! Get your race on only at Xtreme Racing Center!
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